The Challenge
The local government agency faced the critical task of modernizing its outdated apprenticeship system with a limited budget. The existing procurement process was manual, slow, and frequently encountered scope creep and budget overruns. The agency needed to define technical requirements accurately and evaluate vendors effectively to ensure successful implementation within budget constraints.
The Solution
Orca Intelligence introduced the agency to Swiftly, an AI-powered requirements management tool. Using Swiftly, the agency was able to clearly define its technical requirements and evaluate vendors through a structured decision matrix. This streamlined the decision-making process and minimized inefficiencies. As Melissa Daley, Project Lead, stated, 'With a few clicks and a detailed matrix, we were able to build a decision framework that supported the build vs. buy decision—without the usual delays and inefficiencies.' After considering various solutions, the agency selected an off-the-shelf product that met all critical requirements.
The Results
By leveraging Swiftly, the agency achieved remarkable results. Implementation costs were reduced by over 65%, resulting in $670,000 in cost savings. The procurement timelines were significantly accelerated, and stakeholder confidence improved. These efficiencies allowed the agency to reallocate funds toward further modernization efforts, thereby enhancing overall operational capabilities.
